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Aftercare is Important: |
- Do not use hot utensils i.e. curling or straightening irons or hairdryers
- Keep away from ALL sources of heat such as open ovens hot water, lighters etc
- Use only our specialist products for you synthetic wig, extensions or pieces.
- Use specially designed brushes or fingers to minimise friction frizz.
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Shampoo Hints for Synthetic fibre |
- Wash your wig after wearing it 10 or 12 times
- Soak in 1/2 teaspoon of shampoo for 5 mins, do not rub, rinse and spray condition, shake and leave to dry naturally.
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Shampoo Hints for Human Hair |
- Shampoo as above,
- Spray condition and style to your requirements using gentle heat
- Although our Human Hair products are suitable for colouring and use with heated utensils, we recommend, that you exercise care and limit any process to a minimum.
- Close all extension clips before storing to avoid tangling.
- Spray condition and store wavy pieces in the net provided to encourage longer life of the curl.
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Can you buy Natural Image products in the shops?Yes, a broad range of Natural Image products are sold in Debenhams, House of Fraser, Selfridges and at our own Hothair & Natural image outlets. A select number of our shops also work with NHS wearers. Click here to find your nearest retail outlet
How do I know what size I need? Today's wigs all have adjustable caps to fit most heads. Size is seldom a problem, the adjustable caps fit over 90% of wig users.
How do I fit or put on my wig?First secure your own hair by pinning or using a wig cap. Hold wig by back(where the tags are) and shake if it's fresh from the box. Loosen the velcro straps or hooks in the back of the wig. You can resize later. Grasp the wig by the sides and slip it over your head. Adjust until the wig looks like your own hairline at the front.
How do I clean my wig?Brush the wig thoroughly. Add wig shampoo to wash basin and fill with cold water. Let soak for 5 minutes. Swish the wig gently NEVER RUB. Rinse gently in cold clear water twice or until thoroughly rinsed. Apply generous amount of wig conditioner and gently work through hair with fingertips Rinse thoroughly with cold water. Drain and blot gently with towel DO NOT SQUEEZE OR WRING Allow to air dry on a wire wig stand or a slender object like a can of hair spray DO NOT USE HAIRDRYER Brush wig only when completely dry.
How do I style my wig?Your wig can be styled by using a wire brush, a wire pick, or your fingertips. Your wig was designed with a basic style but the variations you can achieve through styling are limitless. Added height can be achieved by gently lifting with the brush. If you want added fullness as well, tease or back comb and then smooth the surface hair over the teasing. To return your wig to it's basic style simply brush thoroughly, clean and allow to air dry.
Can I use regular mousse with my new wig?You can use regular mousse daily on synthetic and human hair wigs for extra body and a more natural look and feel.
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What is Monofilament Wig?A monfilament is the cap within the wig that has a special two layer construction for maximum comfort and worry-free wearing. As shown in the diagram, the monofilament construction is comfort enhanced by a special weaving technique, which results in excellent ventilation. It also has the ability to match your own individual scalp colour. monofilament range
What is a hand tied wig?
A fully hand knotted cap for a totally natural look. Extremely lightweight with a true comfort fit and natural volume.
What is the difference between synthetic hair and human hair?Synthetic: easy to maintain(wash-and-wear), less expensive than human hair, easy to style, pre styled. Human hair: more versatility, longer durability, custom styling and colouring available.
Is human hair better than synthetic?Not necessarily... choosing between a human hair wig and a synthetic wig is more of personal preference. For example, a person looking for a wig that is easy to maintain and less expensive would choose a synthetic wig... a person looking for a wig they plan on wearing everyday and that they can curl themselves would choose a human hair wig. Keep in mind that just because human hair wigs cost more it does not mean they are the "better" wig to buy. Many times a high quality synthetic wig looks more realistic than a low quality human hair wig.
Why are some wigs more expensive than others?Like most items you purchase, price is a reflection of quality. The higher the quality.. the higher the price. There are many different types of materials than can be used to make wigs, including various types of synthetic fibres and human hair. For example, some synthetic fibre is softer and silkier than other types, therefore, making the wig more expensive. Some materials used inside the wigs are lighter weight and more durable, therefore, increasing costs.
Can I send in a hair sample for you to match my colour? Yes, we will be happy to help you select the right colour by matching your hair sample to the closest available wig/hairpiece colour. Please send in a sample to Natural Image, 9 Fenning Street, London, SE1 3QR
Do you buy human hair?No, we do not buy hair.
Does Natural Image have a catalogue?Yes, Natural Image does print a catalogue.
Can I Contact you by Phone? Yes you can contact us either via phone on 0207 403 4422 or send us an email at customerservice@naturalimagewigs.co.uk
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